Case Study: The University of Southern California Investment Office
ABOUT THE UNIVERSITY OF SOUTHERN CALIFORNIA INVESTMENT OFFICE
The University of Southern California Investment Office (USC) manages the university’s $7.2 billion+ endowment* with close to 400 line items* or unique investments that need to be tracked. Around a dozen investment team members work to manage the endowment, which funds the university’s mission “to develop human beings and society as a whole through the cultivation and enrichment of the human mind and spirit.”
*As of April 2023.
EXISTING TECH DID NOT SUPPORT USC’S GROWTH PLANS
For nearly ten years, USC leveraged the same legacy system to manage its contacts and documents associated with its investments. As USC’s investments in alternatives continued to increase, its existing infrastructure for managing investment documents and data was no longer sufficient. The investment team found the functionality to be limited, not intuitive, and unscalable for the long term.
This led to poor adoption of the system across the team, meaning inconsistent practices were utilized as a direct result of the system not being dynamic, intuitive, or easy to use. Documents were not being saved consistently, and if they were, they weren’t easy to find, so, ultimately, the existing system became an unreliable source of information. Thus, the USC team began searching for a replacement to meet their specific requirements.
Interested in hearing more from Bob about his experience with Canoe x Bipsync? Visit our Canoe Client Success Story, featuring an audio clip and transcript from our Q&A with Bob, recorded February 28, 2023.
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